Privacy Policy
Effective Date: 31 March 2025
Our Backyard River is a collaboration between members of the Cooks River Alliance. The ‘Our Backyard River’ website is managed by the Cooks River Alliance. We are committed to ensuring the privacy of our community is well protected. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ourbackyardriver.com.au (the “Site”). By using the Site, you agree to the terms outlined in this policy.
Information We Collect
- Contact and delivery details
- IP address
- Location
- Device (iPhone, laptop, etc)
- Web browser (Safari, Firefox, etc)
- Date and time of access and/or purchase
- Referral information – for example, the site you came from
- Account information (email address)
- Information you give us when attending our online events such as your name, story, image and voice
How We Collect Information
- Ask to be placed on a mailing list
- Make an enquiry about our services
- Visit our website
- Attend our recorded online events
- Provide information to us
How We Use Your Information
- Improve the functionality and content of our Site
- Respond to inquiries and provide requested information
- Send newsletters and promotional emails if you have opted in
- Analyse website traffic and user interactions
Google Analytics
We use Google Analytics to track and analyse website traffic. Google Analytics may collect information such as your IP address, browser type, and pages visited. This data helps us understand how visitors interact with our Site and improve user experience. Google Analytics may set cookies on your device to collect this data. For more information, you can visit Google’s Privacy Policy here.
Email Communications and Third-Party Services
- Newsletter Sign-Ups: If you sign up for our newsletter, we will use your email address only to send you updates and relevant content. We will not sell, rent, or spam your email address.
- Third-Party Email Provider: We use Mailchimp to manage our email communications. If you sign up for our newsletter or request more information, your email address will be stored and processed by Mailchimp in accordance with their privacy policy. You can review Mailchimp’s Privacy Policy here.
- Unsubscribing: You can unsubscribe from our emails at any time by clicking the “unsubscribe” link in any email we send.
Data Security
We have internal processes in place to deal with any data breaches. Where there has been unauthorised access or disclosure of personal information and this access is likely to result in serious harm, we will, as soon as practicable possible, investigate the matter in an attempt to mitigate any harm caused.
We will take reasonable steps to notify you if your information has been affected in this way.
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@cooksriver.org.au.